Master Customer Analytics in Real-Time to Uncover Deeper Insights and Improve the User Experience

Top Companies sharing their Customer Analytics know-how


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Step into the Next Generation of Retail Banking:

Truly understand your customers: integrate enterprise-wide data and expertise to achieve a 360 view of your customers

Maximize customer centricity: Assess customer lifetime value and focus your marketing efforts on your most profitable customer segments

Master the omni-channel delivery model: create seamless interaction between bank systems with cloud, mobile, Web, text and other channels

Build unique customer experiences: deliver the most innovative, personalized and user-friendly experience to your customers based on channel preference and behavior trends

Big Data, big returns: mine vast amounts of data from multiple sources for actionable insights that drive better marketing

Expert Speakers include:

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Dave LaGassa
Managing Vice President, Head of Decision Analytics & Data Strategy
Capital One

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David Gleason
Chief Data Officer
BNY Mellon

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Robert Thompson
Chief Marketing Officer
Old Florida National Bank

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Howard Bruck
Chief Information Officer
Hudson Valley Bank

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Kevin Moss
EVP, Chief Risk Officer, Consumer Lending Group
Wells Fargo

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Joshua Bruton
Chief Financial Officer
United Texas Bank

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Zahid Afzal
Chief Information/Operations Officer
Capital Bank

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James Costa
EVP, Chief Risk Officer
TCF Bank

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Pat Harrison
Chief Compliance Officer
Sterling National Bank

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David Bonalle
Managing Director, Head of Big Data
BNY Mellon

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Dudley Gwaltney
Group Vice President- Manager, Analytical Modeling
SunTrust Bank

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Sheilla Lienerth
SVP, Director of Analytics Capabilities
KeyBank

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Jesse Wolfson
Associate Vice President, Customer Analytics
TD Bank

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John Dougherty
Director of Data Management
Orrstown Bank

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Ben Wallace
EVP, Operations & Technology
Orrstown Bank

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Michael O’Connell
Chief Data Scientist
TIBCO Spotfire Inc.

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Ron Shevlin
Senior Analyst
Aite Group

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Graham Wall
Financial Services Director
Brandwatch

By attending the Customer Analytics in Financial Services conference you will brush shoulders with leading financial services companies demonstrating their best practice strategies on mastering customer analytics systems and services across their business.

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to view our entire speaker line up
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This is the only event in 2014 focusing specifically on customer analytics solutions for your business, which will help you to leverage industry best practice.

  • 3 C-Level Financial Analytics plenary sessions: leading strategic minds in organizations like your own on how to conceptualize your analytics blue print and execute these plans effectively
  • Brush shoulders with industry leaders: meet instrumental figures leading the customer analytics revolution and learn the latest tactics in data analytics to beat the competition
  • Future data analytics applications exposed: identify the latest trends in data analytics technologies that could boost profitability in your customer analytics division and find out how to employ modern techniques
  • 2 events for the price of 1: the event is co-located with the Credit Risk Analytics in Retail Financial Services conference integrating thought leadership across enterprise-wide analytics competencies
  • Featured interactive discussion points: witness more panel discussions, interact in audience response sessions, and gain insight from our hand-picked case studies

"The first annual Customer Analytics and Insights conference was a huge success. The organisers were able to incorporate both small and large scale conversations that participants were able to relate to and take back with them to help solve their big data and/or customer analytics business problems"

John Dougherty, Orrstown Bank

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to see the entire conference agenda and networking opportunities!
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Our Financial Services Analytics Legacy:

FC Business Intelligence has been around for about 20 years and provides news, reports and events services across 30+ industry verticals. Our Financial Services Analytics department is relatively new but we have now run several different events in the space including a US and UK version of Customer Analytics in Financial Services which both attracted over 150 delegates and which were extremely well received across the banking sector.

If revolutionary analytics tactics are of key importance to your organization as the fundamentals of credit risk management dramatically transform, this event is a must attend for your organization.

Download the Brochure
for more information on benefits for your organization and what to expect at the event.
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Brittany Reyes

Brittany Reyes

VP, Financial Services Division
FC Business Intelligence
Telephone: 201-234-4755
Email: breyes@datadrivenbiz.com
T: 201-234-4755
E: Click here